General
How do I interpret the data from my cistern liquid level monitoring system?
Interpreting data from a cistern liquid level monitoring system involves understanding the readings provided by the system and making informed decisions based on those readings. We've created a guide to take you step-by-step through understanding the ...
Monitoring Temperature and Depth in Stormwater Systems
The PTLevel and Stormwater Management The PTLevel Wired WiFi can now measure depth and temperature, often required in Stormwater Retention and Detention Ponds! The Long Range Wireless version is coming soon. What is a Stormwater Management System? A ...
FCC Certification, FCC IC Certification
The PTLevel is FCC IC Certified! What Is FCC Certification? In the United States, stringent standards are in place for products that have the potential to generate electromagnetic interference. These standards aim to minimize radio frequency (RF) ...
Gallery - PTDevices Pictures
Billing Inquiries and Invoices
If you order through the website, you will receive a copy of your invoice directly through the ordering system (as well as shipping updates). If you need a new copy of your invoice, our team would be happy to assist you! Please put in a support ...
What is the Maximum Depth the PTLevel Can Measure?
The PTLevel (Long Range Wireless and Wired WiFi) is shipped with 13' of tubing, however upon request we can supply longer tubing. The device can monitor up to 18' of water and anything deeper than that, water can enter the tubing and cause inaccurate ...
Frequently Asked Questions
What is the range on the PTLevel? Long Range Wireless PTLevel: The range on the Long Range Wireless PTLevel can be up to 1km! Factors such as grade (is the transmitter installed below grade?), obstructions (are there any large cement or metal ...
WIFI vs Wireless - Which Device is Right for You?
PTLevel WIFI Only PTLevel Long Range Wireless Price $259.99CAD $349.99CAD Warranty 2 Years 2 Years Free Online Account System Yes Yes Weatherproof Yes Yes -40 degrees C to 100 degrees C Temperature Rating Yes Yes WIFI Connection Needed at Tank Yes No ...
Warranty Information
Product Returns Policy: We stand behind what we sell. If you are not satisfied with your purchase, please email us through our website, and request a return prior to returning any merchandise. Requests for returns for any of our devices should be ...
What are my Shipping Options?
Ordering Information: It is our goal to ship out all orders the same day they are received, as long as they are received by 1pm EST. Shipping: Canada Post, UPS, and FedEx are our primary shippers. We always try to choose the most economical shipping ...
Popular Articles
Level Reading Maintenance - Long Range Wireless PTLevel
Now that you have your PTLevel setup, you’re probably wondering what to do over time in order to maintain the device and it’s readings. There’s really not much to do, but as with everything, a little bit of maintenance goes a long ways. Maintenance ...
How Often Does the PTLevel Wireless Report Online?
The Wireless PTLevel is designed to be battery conscious and with that, it implements a special monitoring schedule. By default, it wakes up every 30 minutes to check the level. Then, if the level is out by approx. 10% since the last 30 minute check, ...
Wireless Device Installation Instructions
How to install the Long Range Wireless PTLevel device. These instructions are provided with the water level monitor that you purchase as well.
Calibration Procedure and Sensor Accuracy
After you’ve installed your new device and setup the depth of your tank, you must calibrate the device in order to achieve a proper reading. This process is simple and is explained below. You can not calibrate at 0% or really low levels, and you must ...
Low or 0% Readings
Are you getting constant low or 0% readings? There are a few reasons why this might be happening but we’ll start with a quick brief on how the PTLevel works. OPTIONAL VIDEOTo top HOW IT WORKSTo top The way that the PTLevel device works is that it ...