Billing Inquiries and Invoices

If you order through the website, you will receive a copy of your invoice directly through the ordering system (as well as shipping updates). If you need a new copy of your invoice, our team would be happy to assist you! Please put in a support ticket and ask for a copy (please provide the approximate date of purchase and the name/email address associated with the order).

If you are in Canada, you will be charged the retail sales tax associated with your province. If you are in the USA or are international, you may need to pay duty/taxes when the PTLevel arrives. However, as of November 2023, the PTLevel is considered a non-duty item to the USA. We do not guarantee you will not have to pay duty/taxes as tax regulations are often changing between Canada and the USA.

All invoices are required to be paid before we ship your order. Payment for invoices under $1000 can be made by credit card or Paypal. Invoices over $1000 in Canada can be paid by EFT, and in the USA can be paid by wire transfer.

If you are in Canada, you will be charged in CAD. If you are in the USA or are international, you will be charged in USD. 

• Related Articles

• What are my Shipping Options?

  Ordering Information: It is our goal to ship out all orders the same day they are received, as long as they are received by 1pm EST. Shipping: Canada Post, UPS, and FedEx are our primary shippers. We always try to choose the most economical shipping ...

• Finding a Dealer Near Me

  Finding a Dealer Near Me for the PTLevel If you're looking to purchase a PTLevel, we've made it easy for you to find the best option based on your location and preferences. Here are the three main ways to get your hands on a PTLevel: 1. Buy Directly ...

• Becoming a Wholesaler or Distributor with ParemTech

  At ParemTech, we believe if our wholesalers succeed then we will too! Since we are a small business, we understand that making re-selling affordable and easy is a number one priority of our wholesalers. Most of our wholesalers are small businesses ...

• Becoming a PTLevel Re-Seller

  Have you thought about adding another revenue stream to your business? At ParemTech, we believe if our wholesalers succeed then we will too! Since we are a small business, we understand that making re-selling affordable and easy is a number one ...

• Deep Well Transducer - Up to 70' depth measurement

  Sometimes people need to measure wells, cisterns, and ponds that are deeper than 18'. Because of our regular pressure design, normally the PTLevel's can only handle up to 18' of liquid pressure. Using our same wireless technology and online ...