Troubleshooting - Wired (Ethernet)
Wired Device Not Connected
In this article, we will go over how to troubleshoot the PTLevel Wired device when it shows “Not Connected” in your account. TROUBLESHOOTING CONNECTIONSTo top Below are steps we suggest that you can go through to troubleshoot your device. Check your ...
Low or 0% Readings
Are you getting constant low or 0% readings? There are a few reasons why this might be happening but we’ll start with a quick brief on how the PTLevel works. OPTIONAL VIDEOTo top HOW IT WORKSTo top The way that the PTLevel device works is that it ...
Level Reading Maintenance - Old Ethernet Wired Device Discontinued
MAINTENANCE Once every three months or seasonally we suggest that you pull the tubing and weight out of the tank. Let it drain and give it a quick inspection. If you have a clear tube, check to see if there is any water or moisture in it. If there ...