Online Account System
Alexa Integration
You now can access your PTLevel account information from your Amazon Alexa! What can you ask Alexa? First, always ask "Alexa, open my ptdevices account" Then ask: - what is my tank level? (what are my tank levels? what my tank levels are?") - list my ...
All About the Premium Subscription Account
After you setup your ptdevices.com account, you can choose to upgrade your account to our Premium Account giving you access to many extra features. If you choose to stay with the free account, you can always access your account on any device at any ...
Sharing your Device with your Water Delivery Company
To share your PTLevel with your Water Delivery Company, simply log into your device and follow these directions: 1. Click "Features" (to access more options on your level) and then click "Share" 2. Under the Share tab, click the blue "Share" button ...
All About Alerts
Check out the new features added to alerts in the Fall of 2023 by scrolling to the bottom of this support article! What is an Alert Point? A PTLevel Alert point is the point in which you will be alerted when your tank level goes above or below it. ...
API Options
What is an API? An API stands for application programming interface. It is a way for you to get the data you want or need by making your own program to access and use it. There is a great article on UPWork here that simply explains what an API is in ...
The PTLevel WebApp
Many of our customers ask why we have a WebApp instead of an App, and we want to help you understand why the WebApp is going to be a better option for you and your PTLevel! Mobile App First, let's start with explaining what an App is. A Mobile App ...
How to Create a Windows Desktop Shortcut
Creating a desktop shortcut to a website you frequently visit is useful. It allows you to double-click the icon from your desktop to launch the browser and open the website. The desktop icon will open the website in the browser you used when creating ...
Adding Your Level as a Shortcut on Your Phone
Want to view your level as if using a native app on your phone? Simply add it as a shortcut. Go to www.ptdevices.com and log into your account. Be sure to check the “Remember Me” option so that you don’t have to log in again for a good while. Then, ...
Setting Up Your Account's Timezone
Are you wondering why the dates and times are different in your account? Here we’ll show you how to fix that by changing your account’s timezone to the right one. Visit www.ptdevices.com and log into your account. Once you’re in your account, go to ...
Sharing or Embedding Your Level Publicly
Want others to see what the level is at but not have to log into your account? With the premium account, you can now share your level without anyone logging into your account. You can even embed the level on your own website. This is a premium ...
Popular Articles
Level Reading Maintenance - Long Range Wireless PTLevel
Now that you have your PTLevel setup, you’re probably wondering what to do over time in order to maintain the device and it’s readings. There’s really not much to do, but as with everything, a little bit of maintenance goes a long ways. Maintenance ...
How Often Does the PTLevel Wireless Report Online?
The Wireless PTLevel is designed to be battery conscious and with that, it implements a special monitoring schedule. By default, it wakes up every 30 minutes to check the level. Then, if the level is out by approx. 10% since the last 30 minute check, ...
Wireless Device Installation Instructions
This article is for downloading the Long Range Wireless PTLevel Instruction Manual. You can download our English, French, and Spanish language instruction manuals below. To learn the step-by-step process of installing the device in a cistern, with ...
Calibration Procedure and Sensor Accuracy
After you’ve installed your new device and setup the depth of your tank, you must calibrate the device in order to achieve a proper reading. This process is simple and is explained below. You can not calibrate at 0% or really low levels, and you must ...
WIFI Connection Procedure
LET’S GET YOUR PTLEVEL CONNECTED To top Below are a couple of videos on how to connect your PTLevel receiver to your WiFi at home. You need to do this if you are setting it up for the first time or if you’ve changed your home password or network SSID ...