Device Management Account - Client list/map views
With your Device Management Account, you get an overview of all the clients and their devices that you have permission to manage. This can be in two formats currently:
The client list.
Here you get a list of clients you manage and an overview of their devices. There is also a search form where you can search by client name or address.
- The user icon is a link to the client's profile.
- The rocket icon is a link to upgrade the client's account on their behalf.
- The eye icon is a link to the client's dashboard of devices.
- The pencil icon on each device is a link to the related device's settings.
The Map View
Here you get a map centered on the main area of the clients you manage. The pins that show are the client locations based on what they/or you have entered into their account profiles. Select the pin to see the related devices. The pin colors also represent the status of the devices in those client accounts. There is a legend at the bottom of the map view to see what the colors represent.
Device Management Account System - Client Notes
With your Device Management account, you have the ability to add private notes to each client account you have permission to work with. Your client's won't be able to see the notes but you can use them to organize and keep track of things related to ...
Device Management Account System - Overview
Our Device Manager Account System is designed for those who sell, install, and manage/maintain devices and customer accounts. Basically it is an account that gives you the ability to fully manage many customers and their devices in your own account. ...
Device Management Account - Alerts
With your Device Management account, you have the ability to setup your own alerts with your client's devices. Basically, the client can have their own alerts and you can have your own alerts on the same device. This works with the level alerts and ...
All About the Premium Account
After you setup your ptdevices.com account, you can choose to upgrade your account to our Premium Account giving you access to many extra features. If you choose to stay with the free account, you can always access your account on any device at any ...
Wired Device Not Connected
In this article, we will go over how to troubleshoot the PTLevel Wired device when it shows “Not Connected” in your account. TROUBLESHOOTING CONNECTIONSTo top Below are steps we suggest that you can go through to troubleshoot your device. Check your ...